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#51 |
Toodle-oo Motherf**kers
Join Date: Nov 2009
Posts: 9,952
In the garage:
Reputation: 0
![]() Location: Geyserville
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ECS emailed me and asked that I write a review. Like my momma said, be careful what you ask for. I'm still waiting on my parts, now more than a month. It took them nearly a month to even send it out. The order was placed in early August. ECS sent it through the US mail and they refuse to deliver it. Still waiting on the return so I can get a refund and go somewhere else. Not only were there issues with delivery, the website has issues too that the CS reps seem to easily dismiss. Little things like poor or no descriptions for items, no pictures to compare, poor keywords so that many items only come up if you know the original part number, etc. Lots of little glitches and it gets annoying to look it up on one site, then compare on ECS.
I won't be getting my parts before the car is put up for the rainy season. Please take a hard look at yourself ECS. |
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#52 |
Toodle-oo Motherf**kers
Join Date: Nov 2009
Posts: 9,952
In the garage:
Reputation: 0
![]() Location: Geyserville
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So...my order is still MIA and my account was charged ages ago.
Customer service, how does it work? Not too well in the case of ECS it seems... |
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#53 |
M3Forum Sponsor
Join Date: Jul 2008
Posts: 2,390
Reputation: 0
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Hey Propchef please PM me you order number and I will look into what is going on.
__________________
ECS Tuning your #1 source for all things German automotive Customer Service Hours: M - F 8:00am - 8:00pm EST | Saturday: 10:00am - 7:00pm EST Sales Team Hours: M - F 8:00am - 11:00pm EST | Saturday: 10:00am - 7:00pm EST 800.924.5172 | OEM BMW Part Number Search sales@ecstuning.com | customerservice@ecstuning.com |
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#54 | |
Toodle-oo Motherf**kers
Join Date: Nov 2009
Posts: 9,952
In the garage:
Reputation: 0
![]() Location: Geyserville
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![]() Quote:
Regarding the "free" shipping with ECS. My order qualified, I wasn't in a hurry (but fully expected it to take less than a month. It's well over two now) so I opted for that method. This method uses a variety of carriers with the last leg dumped on the US Mail. Postal workers hate this and in my area refuse to deliver anything larger than a letter or magazine. They literally told me "we don't have to, so we won't." So you see "free" isn't any good if it doesn't get there. Hopefully, my parts will be here soon. And then there's the matter of the website and how I have to look up part numbers on another site then come back to ECS because your descriptions and search functions are rather neglected and archaic. Try searching your own site for body trim pieces for an e36. You have different terms for the same items and no descriptions. |
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#55 |
Custom X
Join Date: Jul 2004
Posts: 241
Reputation: 0
![]() Location: Texas
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it would be awesome if you guys made these instead of the drilled and slotted version…
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#56 |
Registered User
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Place an order yesterday on a Milltek Exhaust they took care of me should receive early next week. I will review after I install.
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#57 | ||
M3Forum Sponsor
Join Date: Jul 2008
Posts: 2,390
Reputation: 0
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Quote:
-James
__________________
ECS Tuning your #1 source for all things German automotive Customer Service Hours: M - F 8:00am - 8:00pm EST | Saturday: 10:00am - 7:00pm EST Sales Team Hours: M - F 8:00am - 11:00pm EST | Saturday: 10:00am - 7:00pm EST 800.924.5172 | OEM BMW Part Number Search sales@ecstuning.com | customerservice@ecstuning.com |
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#58 |
M3Forum Sponsor
Join Date: Jul 2008
Posts: 2,390
Reputation: 0
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Power and torque gains we experienced:
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__________________
ECS Tuning your #1 source for all things German automotive Customer Service Hours: M - F 8:00am - 8:00pm EST | Saturday: 10:00am - 7:00pm EST Sales Team Hours: M - F 8:00am - 11:00pm EST | Saturday: 10:00am - 7:00pm EST 800.924.5172 | OEM BMW Part Number Search sales@ecstuning.com | customerservice@ecstuning.com |
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#59 |
M3Forum Sponsor
Join Date: Jul 2008
Posts: 2,390
Reputation: 0
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Today October 31st, 2018 SAVE 15% on Liqui-Moly!!
Click HERE to save on Liqui-Moly ![]() Click HERE to save on Liqui-Moly Motor Oil Transmission Fluid Gear Oil Differential Oil Additives Molygen Leichtlauf High Tech
__________________
ECS Tuning your #1 source for all things German automotive Customer Service Hours: M - F 8:00am - 8:00pm EST | Saturday: 10:00am - 7:00pm EST Sales Team Hours: M - F 8:00am - 11:00pm EST | Saturday: 10:00am - 7:00pm EST 800.924.5172 | OEM BMW Part Number Search sales@ecstuning.com | customerservice@ecstuning.com |
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#60 |
M3Forum Sponsor
Join Date: Jul 2008
Posts: 2,390
Reputation: 0
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SALE EXTENDED! ONE MORE DAY! Now ending TODAY November 1st, 2018
__________________
ECS Tuning your #1 source for all things German automotive Customer Service Hours: M - F 8:00am - 8:00pm EST | Saturday: 10:00am - 7:00pm EST Sales Team Hours: M - F 8:00am - 11:00pm EST | Saturday: 10:00am - 7:00pm EST 800.924.5172 | OEM BMW Part Number Search sales@ecstuning.com | customerservice@ecstuning.com |
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