BMW M3 Forum
BMW M3 Forum BMW M3 Gallery BMW M3 Reviews BMW M3 Social Groups BMW M3 Chat M3Forum Sponsors >>
Loading


Mobile M3forum
Go Back   BMW M3 Forum.com (E30 M3 | E36 M3 | E46 M3 | E92 M3 | F80/X) > General BMW > General BMW Discussion
Tire Rack Buy Winter Tires Now!
Not a member? Register Now!
Register Gallery All Albums Garage Search Today's Posts Mark Forums Read Calendar FAQ

General BMW Discussion Place to discuss all things BMW. And a place for E30, E36, and E46 owners to get to know each other! BMW News


Reply
 
Thread Tools Display Modes
Old Fri, Jan-04-2019, 06:37:21 PM   #1
vojtechson
Registered User
 
Join Date: Dec 2015
Posts: 18
Reputation: 0 vojtechson is on a distinguished road

United States




Default Outstanding money from Status Gruppe

Hey guys,
I'm not quite sure where to ask for help, hopefully someone will give me helpful advice on this.
on 12-05-18 I placed order on Status Gruppe website (exhaus mid pipe, backbox, carbon boot lid, front carbon lip and carbon rear difuser).
and sent 3247$ over to United States.
Since then everything seemed so slow shippingwise, I kept sending tons of emails whether my parts had been sent wit answers like :

''Boxing today we were waiting on the tips I’m sorry''
''Not yet I’m sorry I’m waiting on a box big enough to fit it all inside. I will have in a day or so''
''Everything is getting boxed right now and will ship tomorrow or Friday''


After couple of months they got the package to the shipper ''pilotdelivers.com''
but there were always some kind of problems, I had to speak with guy from this company to hear how the situation is, they were waiting for SG to give them some kind of payment.
Email from Status Gruppe like:

''They never delivered to you?! They picked up from me sooo long ago. Let me call them and see what happened. This is the shipping company not me. Please let me call them and fix this.''
''I will have my accountant call them immediately. They have a CC on file and should have charged forever ago''



So I was like some kind of mediator between these two companies trying to sort this thing out.
On 09-11-2018 my patience was over and sent an email to Status Gruppe that I'm cancelling my order, wrote an email to shipping company to send package back.

After this it seemed like everything is going to get sorted smoothly, refunded.
But again emails like these kept coming:

''Yes sir we did get it back the other day. I will open it this weekend to ensure nothing was damaged and we will process the refund''
''I will open the box this week and let you know ASAP. I’m sorry we have been moving and that had slowed it all down''
(This was the last email on 11-12-2018)



It's been 8 months since I thrown away 3247$, I'm looking for any advice how to get my money back, I know that I sent it over to different continent (since I'm based in Czech Republic) so it might be pain in the ass, but still I'd love to get my money back and must say I'm so dissapointed that things like this are still happening.

Thank you guys

Last edited by vojtechson; Fri, Jan-04-2019 at 07:31:08 PM.
Jump to top vojtechson is offline   Reply With Quote
Sponsored Links
Register now and remove these ads
Old Fri, Jan-04-2019, 07:05:31 PM   #2
tjkenny15
Registered User
 
tjkenny15's Avatar
 
Join Date: May 2012
Posts: 1,068
In the garage:
Reputation: 0 tjkenny15 is on a distinguished road
Location: Tysons Corner, Virginia

United States




Default Re: Outstanding money from Status Gruppe

Honestly, I would post this in the forum section for your model car - (E46 - M3 I assume). It will receive a lot more traffic from those that know the Status Gruppe fans, employees, and owner (I believe the owner's name is Mike). Very sorry to hear. That is unacceptable of Status Gruppe and just goes to show how poorly managed they are.

Best of luck to you sir
__________________
2005 BMW M3 INDIVIDUAL - Estoril Blue
Jump to top tjkenny15 is offline   Reply With Quote
Old Fri, Jan-04-2019, 07:15:42 PM   #3
mrgizmo04
Registered User
 
mrgizmo04's Avatar
 
Join Date: Jan 2017
Posts: 2,670
In the garage:
Reputation: 0 mrgizmo04 is on a distinguished road
Location: Menlo Park

United States




Default Re: Outstanding money from Status Gruppe

Was going to suggest the same, general discussions doesnt get much traffic, post here
http://www.m3forum.net/m3forum/forumdisplay.php?f=9

Sorry for your troubles.

Sent from my SM-G950U using Tapatalk
__________________
'85 528e 164k miles (sold)
'05 M3 6MT coupe

All DIY: VANOS, WPC rod bearings, full SS (SS stepped V1 headers, catted S1, stock S2, SS sport), AFD E85 Proflex kit, Ohlins R&T/Swift 448f 672r/GC street tops and camber plates, 330 ZHP steering rack, diffsonline 4.1 diff with rem polish, E60 short shifter lever, AKG black diff bushings/subframe bushings, Rogue rtab, Sachs clutch/flywheel, rear main, Beyer driveshaft, valve adjustment, cooling refresh.

Happy to help with VANOS or any other DIY job around NorCal
Jump to top mrgizmo04 is offline   Reply With Quote
Old Fri, Jan-04-2019, 07:31:37 PM   #4
vojtechson
Registered User
 
Join Date: Dec 2015
Posts: 18
Reputation: 0 vojtechson is on a distinguished road

United States




Default Re: Outstanding money from Status Gruppe

Thank you guys
Jump to top vojtechson is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT. The time now is 01:47:24 PM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
M3Forum.com and M3forum.net is in no way sponsored, endorsed or affiliated by or with BMW NA / BMW AG or any of it's subsidiaries or vendors.
BMW and M3 (E90 M3 | E92 M3 | E93 M3 | E46 M3 | E36 M3 | E30 M3) are registered trademarks of BMW AG.
M3Forum Terms of Service
Copyright 1999-2017 M3Forum.com
Discussing Outstanding money from Status Gruppe in the General BMW Discussion Forum - Place to discuss all things BMW. And a place for E30, E36, and E46 owners to get to know each other! BMW News at BMW M3 Forum.com (E30 M3 | E36 M3 | E46 M3 | E92 M3 | F80/X)