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Old Sat, Jan-14-2017, 04:27:19 AM   #7
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Join Date: Sep 2010
Posts: 29
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Default Re: Ecs tuning customer service sucks

I've bought plenty from ECS but I bought a mode carbon lip back in mid November and IT DID say there was a 30 day lead time I think AFTER I paid so was like ok fine...I'm busy...45 days rolls around no update on shipping, called said it would be shipped out that Friday, didn't happen, called back again like one+ week later and all I got was shipping label was created and it's been sitting at warehouse (mode carbon's I'm guessing) should drop shipped soon & they'll get definite answer n email me. The guy seemed to not even care about his crappy customer service, never got email either and so my lip finally showed up Jan 4th. I don't care if Mode had to make my lip, ship from over seas whatever - that customer experience sucked and I will be taking my shit elsewhere now.
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