I've had a terrible expierence dealing with Nick Alexander Imports in Los Angeles. I would highly recommend avoiding dealing with them.

Was told I would get an early to mid october production date

Placed an order in September with a fully refundable 1K deposit

Was assigned Nov 7 production date

Found a identical car already inbound to US from another dealer

Spent over a week trying to get them to refund my deposit: They did not return my phone calls, lied on several occassions saying it was already refunded and started avoiding my calls.

thats messed up man. at least your still gonna get an M3

I have gotten the run-around at many a dealer trying to get deposits back. In general doing this over the phone is a PITA. I have saved a lot of fustration by a visiting the dealer's cashier. Show the cashier your receipt and everytime the credit was processed with no questions asked, and usually w/o even consulting the sales associate.

Thankfully, it is on a credit card. If credit hasn't been processed by Wed. I'm going to charge back, report them to Better Business Bureau and complain to BMWNA. Not to mention post my story on message boards.

a little too late bought my car from them :eek: ...didn't take it back to them for the 1200 mile service though :thumbsup:

a little too late bought my car from them :eek: ...didn't take it back to them for the 1200 mile service though :thumbsup:

wow dude ive seen your car in person....was that picture taken in the parking complex in that little mall place on 2130 sawtelle?

I agree, Nick Alexander BMW has got to be one of the worst dealerships. I suggest you forward a link to this thread to Nick himself. I forwarded him a few of my posts reflecting my bad experience at his dealership as well. His quote, "Nick can't say no" and his employees are full of it. His email is Nick@alexanderbmw.com.

Best of luck to you.

wow dude ive seen your car in person....was that picture taken in the parking complex in that little mall place on 2130 sawtelle?

by the curry house in west la? i was with a friend w/a supra...nice car btw :thumbsup:

I don't know if complaints with the BBB ever produce results.

You will probably make more headway speaking directly with BMWNA (if you want to make a complaint) and voting with your dollars by taking your business elsewhere.

If the deposit is refundable, and they refuse to give it deposit back, I suppose you can always file a small claims action against them. Keep a record of all the b.s. they've been giving you (who you talked to, what they said, when, etc.).

by the curry house in west la? i was with a friend w/a supra...nice car btw :thumbsup:

Ever go to Relaxtation across the street? My sister used to own it. Used to see some nice cars late in the evening, Supras, RX-7's, Porsche TT's...

BTW, Nick Alexander's sales dept. is weak.

i say every one send that guy nick a email,,

nothing worst than pure service when you are paying for quality

I agree, Nick Alexander BMW has got to be one of the worst dealerships. I suggest you forward a link to this thread to Nick himself. I forwarded him a few of my posts reflecting my bad experience at his dealership as well. His quote, "Nick can't say no" and his employees are full of it. His email is Nick@alexanderbmw.com.

Best of luck to you.
hahaha...john, you hear of his commercials on the radio then. "Nick can't say no"........... "to bad service and lying to his customers"

damn i see another fellow member and don't know it....i dont know if u saw me there gntrobo but i was there also in a topaz blue m3 with rgr's...ur friends saw me but i dunno if u did.

damn i see another fellow member and don't know it....i dont know if u saw me there gntrobo but i was there also in a topaz blue m3 with rgr's...ur friends saw me but i dunno if u did.

no, i remember seeing your car...very nice rims matches your color, awesome combo. the owner of the supra ended up purchasing an m3 also :thumbsup: see you around :beer:

Ever go to Relaxtation across the street? My sister used to own it. Used to see some nice cars late in the evening, Supras, RX-7's, Porsche TT's...

BTW, Nick Alexander's sales dept. is weak.

my friends used to go there...small world ;)

Noticed this got bumped up recently. Long story short after another 2 weeks I got my deposit back and was able to get an identical configured m3 from another dealer for msrp. Had a big smile on my face when I got it back in november still do everytime I drive.

Shelly BMW was alot easier to deal with.